Privacy and Policy
- Introduction This Privacy Policy outlines how [ATX CAR SERICE] (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) of our transportation service, including any related mobile applications or websites. By using our services, you agree to the practices described in this policy.
- Information We Collect
- Personal Information: We may collect personal information such as your name, phone number, email address, home and pickup addresses, and payment details when you book a service or create an account.
- Location Data: We collect your location data through GPS technology to provide accurate pickup and drop-off services.
- Usage Data: We collect information about how you interact with our services, including ride history, preferences, and communication with drivers.
- How We Use Your Information
- Service Delivery: We use your personal information to process bookings, manage payments, and provide you with transportation services.
- Location Services: Your location data is used to ensure reliable pick up and drop off
- Communication: We may use your contact information to send you service-related notifications, updates, and promotions.
- Improvement and Analytics: We use aggregated and anonymized data to analyze usage patterns, improve our services, and enhance user experience.
- Legal Compliance: We may use or disclose your information as required by law or to protect our rights, privacy, safety, or property.
- How We Share Your Information
- With Drivers: Your pickup and drop-off locations, along with any necessary contact information, are shared with drivers to facilitate your ride.
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, customer support, data analytics, and marketing.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
- Retention of Data We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Your Rights
- Access and Correction: You have the right to access and update your personal information at any time through your request
- Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
- Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations that may require us to retain certain data.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any promotional email or by contacting us directly.
- Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website or app, and your continued use of our services after such changes constitutes your acceptance of the revised policy.
- Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [Info@atxcarservice.com].
- Governing Law This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes arising from this policy shall be resolved in the courts of [Your Jurisdiction].
By using our service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.